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Interviewing Real Estate Agents, Part 1: The Basics

This two-part series outlines ten questions you should ask every agent that you interview. Although there certainly are other questions you should ask, these ten questions—and your prospective agents’ answers—will help you narrow your choice down to the one best agent for you.

First, let’s look at the basic questions about the agent’s experience, knowledge, background, and track record:

1) “How long have you been a licensed agent?” Some people prefer an agent with tons of experience who is familiar with every type of situation, while other people prefer a newer agent who may be more of a go-getter and who is looking to make a name for themselves. Of course, length of service is not always an indicator of how good an agent is, but you’ll want to get a comfort level in terms of experience.

2) “How accessible are you?” With the many complexities of the home selling process, you’ll definitely want a real estate agent who communicates well with you and will make you feel like you’re their only client. Make sure to ask your prospective agent what their office hours are, how they can be reached, and—most importantly—how often they plan on communicating with you. A good agent will keep you updated on a regular basis, whether there’s news about your home sale or not.

3) “Are you a full-time or part-time agent?” Although you certainly shouldn’t rule out an agent just because they work part time in real estate, a part-time agent may not be able to devote enough time to you. If they are part-time, you definitely want to ask follow-up questions relating to the number of hours they work in real estate a week and how they juggle their two careers.

4) “What is your track record in terms of recent homes sold?” The key to this question is the percentage of listings sold rather than the total number of homes sold; an agent may have sold a lot of homes recently, but you want an agent that sells a high number of their total listings. Don’t be afraid to ask for specific data about their recent track record.

5) “Could I get a few recent references from home sellers you’ve worked with?” Most agents will have a list of references ready for you, but you may also want to contact other previous clients to get a better picture of the agent’s abilities. Also, make sure all of the references are recent clients. With the current housing market being the way it is, you’ll want to talk to sellers who have experienced the difficult market conditions firsthand with your potential real estate agent.

In the next issue, we’ll look at the specifics of your home and how your potential agent plans to market it.  ∆

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