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Left Field Media.

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How The Internet Is Changing Real Estate

According to a 2007 National Association of Realtors report, 84 percent of prospective homebuyers used the Internet as a source of information for buying a home. With such a high usage rate, it isn’t a stretch to say that the Internet is revolutionizing how real estate is bought and sold. Let’s look at the ways in which the Internet is affecting almost all areas of the real estate business:

The Availability of Information. In the past, access to the Multiple Listing Service was limited to real estate agents, but that’s not the case anymore. Not only is MLS information accessible on the Web, but search engines such as Google and web-based software such as Microsoft Live Local have also contributed to the wealth of home information now available with the click of a mouse. Other data—such as local demographics, crime statistics, and school reports—is also easily available to prospective buyers. With this availability of information, the real estate business has become more of a do-it-yourself industry than ever before.

The Rise of Real Estate Websites. Websites such as Zillow.com and Trulia.com have upped the ante in terms of the real estate business going online. Going beyond information gathering, these sites are actively involved in real estate transactions. Zillow.com began as a website that listed estimated values of homes, but it now shows homes for sale and offers a “Make Me Sell” option, which allows homeowners to post a price at which they’ll sell their home—even if it’s not on the market. On the flip side, individual real estate agents and real estate brokers have increased their business with their own websites. Not only do they show their own listings, but they also provide multiple photos and virtual 360° tours of their listings.

New Online Capabilities. Email, instant messaging, and voice and video links have increased the speed of communication between agents and clients and real-time communication is now the norm. Also, the growth of web technology has allowed buyers and sellers to use the Internet to electronically complete contracts, escrow and title paperwork, and other real estate and mortgage functions. The technology is currently available to have real estate transactions be completed 100% online and that may become a reality in the future.

With the rise of the Internet in the past ten years, some have questioned the future role of real estate agents. Will they become obsolete as technology progresses? The answer to that is a resounding no. Although the Internet has indeed changed the way agents do business, it will never be able to replace the two most important qualities that all real estate agents have: knowledge and experience. ∆

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